Privacy Policy
How we collect, use and protect your personal data.
Version 1.0 · Last updated: July 20, 2026
The data controller is TheRushBee LLC, a Wyoming limited liability company registered in the United States under number 2026-001995114 and operationally managed from Andorra. Privacy contact: soporte@therushbee.com.
1. Who we are
This policy explains how TheRushBee LLC ("TheRushBee", "we", "us") processes your data when you visit the Platform, sign in with Steam, configure a payout method, create a sale, or contact support. TheRushBee LLC determines the main purposes and means of processing.
2. Data we collect
We process Steam and inventory data (SteamID, username, avatar, Trade URL, items, asset IDs, and item attributes); email, verification, and preferences; payout details (account holder, IBAN, bank, country, or wallet, network, and token); sale and transaction data (offers, prices, fees, exchange rates, statuses, repricing, incidents, and payment proof); and technical and usage data (IP address, session, browser, operating system, device, approximate country or city, pages, and actions). We also process messages you send us and notes required for support, security, or fraud prevention.
3. Why we process your data
We use the data to authenticate you and manage your account; retrieve and value inventory; create, verify, and complete trades and payouts; provide support and notifications; secure the Platform, detect fraud, and enforce our rules; measure and improve the service; resolve disputes; and meet legal, accounting, tax, or sanctions-related obligations.
4. Legal basis
We process data where necessary to perform our contract with you and manage each sale; to comply with legal obligations; and for our legitimate interests in protecting the Platform, preventing fraud, handling disputes, understanding general usage, and improving the service, balanced against your rights. Promotional emails will be sent in accordance with your preference and applicable law; you can change that preference from your profile.
5. How long we keep your data
We keep account data while the account remains active. Metadata for inactive sessions is normally removed after about 30 days. Sales, transactions, payouts, evidence, security records, and disputes may be retained after closure for the periods needed to meet legal, accounting, tax, anti-fraud, and legal-claim requirements. Analytics and monitoring providers apply the retention periods configured in their services. When data is no longer required, it is deleted or anonymised.
6. Who we share your data with
We do not sell your data. Where necessary, we share it with Steam and our bots for trades; Price Empire, which receives the SteamID to retrieve inventory and market data; banks, blockchain networks, and payout-related providers; and infrastructure, storage, email, analytics, and monitoring providers, including AWS, PostHog, and Sentry. We may also disclose data to advisers, authorities, or other parties where legally required or necessary to protect rights. Your public Steam avatar may appear in community elements on the Platform; you may ask us to stop displaying it.
7. International processing
TheRushBee LLC is incorporated in the United States and its operations are managed from Andorra. Some providers may process data in the European Economic Area, the United States, or other countries. Where applicable law requires it, we will use contracts and other appropriate safeguards for this international processing.
8. Your rights
Depending on applicable law, you may request access, rectification, portability, erasure, or restriction, object to processing based on legitimate interests, and withdraw consent. Email soporte@therushbee.com from the address linked to your account; we may request reasonable information to verify your identity. You may also complain to the competent data protection authority, including the Andorran Data Protection Agency where it has jurisdiction. Some data cannot be deleted immediately where a retention duty or pending claim applies.
9. Security
We apply technical and organisational measures designed to protect data, including HTTPS communications, access controls, authentication, activity logs, backups, and internal restrictions on payout information. No system is completely secure; if we identify an incident, we will respond and make any notifications required by applicable law.
10. Cookies and browser storage
We use cookies and local storage to keep you signed in, remember language and currency, retain preferences, cart and display data, and protect account access. We also use PostHog to analyse visits, navigation, and actions within the Platform; it may assign identifiers and store information in the browser. We do not use this data to display third-party advertising.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of the page will always reflect the current version. Material changes will be communicated via email or inside the platform.
12. Contact
For privacy questions, rights requests, or communications relating to your data, email soporte@therushbee.com.